“We put fun inside the box
so you can have fun outside the box”
Addicted To Rubber Stamps has been selling craft products on the Internet since 1994. Today, almost two decades later, we have become America’s leading online rubber stamping, crafts, and scrapbooking store by following some basic rules of business and customer service:
These seem pretty basic, right? But if you’ve shopped online elsewhere you may have found out that plenty of places don’t seem to closely follow — or even know about — these simple, straightforward customer service principles.
Yes, Virginia, we actually have our products in stock. They’re not “on order from a supplier”, they’re not “in transit”, they’re not “just a phone call away” for us, they’re in one of the tens of thousands of bins in our warehouse. Our huge inventory lets you get the perfect item for your project, and lets you save time and money by finding everything in one location. It also means that we have more unique or hard-to-find items right here, waiting to be shipped out to you.
Since everything’s in stock, everything’s ready to be packed up and shipped out on a moment’s notice. Your items are scanned in, just like in checkout lanes at supermarkets, to ensure order accuracy. We also digitally photograph everything as it’s put into the box, so that if something does go wrong or you have any questions about what arrives at your doorstep, we can see your order exactly as it was shipped and correct any problems. Your order will arrive quickly — faster than our competitors’ would — because we have a special arrangement with the US Post Office that lets our parcels bypass all of their initial package processing. We get dozens of letters every week from happy customers who are surprised by how quickly they receive their orders!
Those are big reasons to shop with us, but they aren’t the only ones:
Environmental protection is very important to us. We want to help you make the world beautiful, and that means doing our part as well. Most of the packaging is recyclable; and, in fact, we came up with a whole new method of packaging craft supplies. Our unique packaging protects your order better and generates less non-biodegradable waste.
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